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Helping You Enjoy Life NDIS Support

Let’s make your NDIS journey easier. Helping you get everything you need is at the heart of everything we do. And it’s more than just words.

You’re the expert about what you need and want.  Our role is to get you exactly what you need.  We’ll make sure your voice is heard ‘loud and clear’. 

NDIS is a tool – not a prison – so you deserve to live fully and make choices that matter to you. Our support is all about empowering you to take charge of your life.

Experience Counts

Between us, we have decades of experience in looking after and supporting people just like you. You’re not alone – and the future is always bright. Life is easier when others are there to help.

You’re Stronger Than You Realize

Some days you may not feel like it, but you have so many options and so much opportunity for a great life.

About Us

CHDS comprises a team of experienced professionals, including registered nurses, social workers, and support workers.
Our experience and skill give confidence to our customers that they are in good, trustworthy hands. Our commitment to innovation and going over and beyond allows us to tackle any challenge currently creating barriers for our customers to reach their potential.
At CHDS, we work innovatively and persistently with each customer to unlock, realise, and unleash their potential, supporting and empowering them to be the best they can be now and in the future.
CHDS advocates for their customer’s inclusion, and we will empower them with confidence, choice, and opportunity so they can live their life as they choose.

Vision

To create a community that embraces people living with a disability and supports their right to choose how they live their lives.

Mission

To respect and empower people with a disability through affordable and professional support to engage in opportunities of their choice in an inclusive environment. We aim to build a sound reputation for excellent service delivery.

Our Core Values

Respect

We adopt a person-centred approach to our work and foster an environment of mutual respect and trust among ourselves and all we serve.

Inclusion

We understand that diversity is a strength. We will particularly ensure that the thoughts and aspirations of people with disability, and their families, underpin everything that we do.

Transparency

We tell the truth and strive to earn the trust of those around us.

Innovation

We are keenly focused on finding better, smarter ways to do things.

Accountability

We are each responsible for ensuring the organisation always maintains high standards and achieves high success.

Collaboration

We collaborate to serve our clients and our community effectively and compassionately.

Somewhere Where You’ll Feel You Fit In

We stand for helping people have a place to belong and fit in. Whether it’s taking your phone call at 8 PM because you’ve had a really tough day, or getting your NDIS paperwork done smoothly and on time, we’ll do what we can to support you because you become like one of our family.

Living Your Best Life

Tell us exactly what you want and we’ll do our best to make it happen. Your best life starts here.

Real Support - Caring Support with Purpose

We’re on a mission to provide you with caring, professional support that’s affordable and tailored to your needs.

We’re here for you, watch as together we create an ongoing, long-term relationship of trust.

We’re happy to lend a hand when you need it, and happy to create options for you when you’re feeling stuck. With us, you’re not just cared for—you’re cared about.

How We Help

Assistance With Daily Activities and Household Tasks

We offer support with daily living activities. This assistance includes housekeeping, personal care, meal preparation, feeding, medication administration, and taking out the bin. We will assist you in performing these tasks independently as much as possible.

Community Participation

Primax Care helps you with participating in community-based activities. This includes taking you shopping, to appointments, and on recreational outings.

Assistance with Travel/Transportation Arrangement

Primax Care provides transport and travel arrangements for NDIS participants as needed. We offer transportation services to and from appointments, schools, workplaces, and other and even to the grocery store.

Care is a Living, Breathing Action

We believe care is more than just a word—it’s a heartfelt action. True care means connecting with you on a deeper level, understanding your needs, and standing by your side. You’re not just a number here; we take the time to learn what you love, ask about your friends, and truly become part of your life. Because at the end of the day, isn’t that what care is all about?

Affordable Care Always

You receive top-quality care that’s affordable. If we think you’re not getting great value, we’ll suggest a different way of getting you what you need or we’ll tweak the care that you’re getting. We believe in value without compromise. Your care is our focus. We’re here to offer the best.

Trust and Quality in Every Interaction

You can count on our reliable support. We build trust through every service we provide. Your satisfaction is our priority. We’re committed to excellent care, every time.

Know That You’re Valuable and Worthy of the Best Care

Helping you know your rights and get what you need. We’ll advocate for you and be clear about where you stand. Not every service looks after you the way we do. We help you navigate tough situations with other services.